“Beggars can’t be choosers”, is that right? Do photographers get to choose who their clients should be? Do they get to decline a client’s offer after having interviews? Especially when the client is aware that the photographer can easily be replaced?
This is the photographer’s guide to telling a good client from a bad one.
As a Leeds wedding photographer, I sometimes turn certain kinds of clients down. Sometimes, a job just doesn’t feel right. Apart from the obvious situations where I have booked the whole year ahead and cannot simply take new jobs, at interviews I should know whether to take up a job or not.
Even though you are on the hot seat during the interview and your client gets to ask most of the questions, it is an ample opportunity for you as the photographer to assess your clients. Moreover, you should have rules and guidelines that you stick to.
Always choose a client who you can build a great and long-term relationship with. You want to choose a client such that they can always refer you. You want to choose clients that will want to call you first when an opportunity presents itself.
Too Many Questions
If a client is asking way too many questions than you can normally answer, this is usually a flag. A client asking questions is a good thing. Of course, they are not the professionals and it is only normal that they ask questions. But these questions should be business-related question and nothing that invades your personal space as the photographer.
Rather Unusual Demands
When you present your packages, you have to stick to it (or you can be a bit flexible if you like). It is appropriate to go the extra mile to help your clients achieve what they want, but when it goes beyond your limits, then you should refuse.
Nothing ruins a business deal faster than this. To save your reputation and not receive negative reviews afterwards, if a client does not make things clear enough, refuse the deal.
As a Leeds wedding photographer at www.kmattssonphotography.com, I highly value communication. Simple things like the time, venue, about how many photographs are wanted, what packages and special offers are wanted and for how much and so on can soil agreements if not properly communicated and understood.
The Bargaining Client
It is supposed to be a business agreement. There will be much bargaining to do.
However, when it gets choking to a point where you cannot go any further, you should refuse the client. A good client should not make a ridicule of your pricing by going so low.
It goes beyond pricing too. You will have to bargain over the number of photos to be delivered and so on. Avoid clients who do not respect your packages and attempt to squeeze the life out of it.
Those That Avoid Your Contracts
This is one of those moments where having a written and detailed wedding contract is essential and life-saving. It is your responsibility to draft a contract and present it to your clients. Both of you can also make subtle changes if you agree.
But if your client hesitates to sign after or does not want to, that is usually a bad client.
A good client would have done his or her research. Always avoid clients who do not have a good idea of what they want.
Being a Leeds wedding photographer, I come across clients who initially do not have an inkling of what they want. So, I make it my job to inform such clients.
However, it is worse when you provide clients with all the necessary information and they are still not sure of what they want.
If you ever find yourself in these kinds of situations, it is wise to turn down the job.